edward nelson

facilitating change                                                                      ...opportunities to discover the healthy side of conflict

 

Mediation Training

 
 

This is an advanced course for people who are already familiar with facilitative approaches to working with conflict. Depending on your experience, understanding and needs we can develop a training that gives you the following:

  1. Skills for mediation
  2. A structured Process
  3. Practical experience, and
  4. An awareness of both the obstacles to and theories of mediation

Below is an outline sample of an 8 day training. Please contact me to find out more.

Day One - Introduction to Mediation

  • Course Introduction
  • Intro to Mediation
  • Group Building
  • What is Conflict & how we respond?
  • Intro to Listening

Day Two - Us & Conflict

  • Unpacking Anger
  • Feelings & Needs
  • Basic Conflict Resolution
  • Summarising

Day Three – Building Relationships through Conflict

  • Observation/Evaluation
  • Questioning practice
  • More Conflict Resolution Theory
  • Dealing with Change

Day Four – Exploring Diversity

  • Assumptions & Prejudice
  • Strategies for working with difference
  • Re-framing and challenging prejudice
  • Intro Mediation

Day Five - Mediation Day

  • Principles/Appropriate for mediation
  • Co-Working
  • Visit Theory & Skills
  • Visit Practice
  • Half-way assessments

Day Six - Connecting through visits

  • Resistance & Listening
  • Mediation theory
  • More Visit Practice

Day Seven - Face To Face Meetings

  • “Tool Kit”/Strategies
  • Face to Face Process
  • F2F- Freeze frame/Roleplay F2F

Day Eight - Whats Next?

  • Revision
  • I Statements
  • Working for the service
  • Course evaluation & Endings
 
 
 
 

Edward Nelson ©2011  Email: info@edwardnelson.org  Phone: +44 (0) 7832 133 101